Frontline Manager Certificate
| Meets: | Online |
|---|---|
| Location: | Online |
| Cost: | $875.00 |
There are still openings remaining at this time.
Are You An Adult Learner?
Do You Need Extra College Credit?
The Frontline Manager® Certificate focuses on supervision, coaching, leadership styles, navigativing organizational culture, and time management to help develop course participants into leaders of an organization.
What is a Frontline Manager? Frontline managers sit at the very first level of management across a company's business operations and functions, and are utilized in just about every industry and market. They make up 60% of a company's management ranks, and directly supervise as much as 80% of the workforce. They are the representation of a brand - interacting with customers, speaking to vendors, negotiating contracts, and managing employees. They are, in essence, a company's strategy in motion and the key to its success.
Why take the Frontline Manager Program? The Frontline Manager certificate was developed to offer vital training in core managerial skills to first-level managers. With a focus on topics such as supervision, coaching, leadership styles, navigating organizational culture, and time management, the course is designed to help frontline managers develop into true leaders within an organization. A certificate will be provided upon successful completion of the program. The program also qualifies for 3 credit hours toward a business degree under the title Principles of Management (MGNT3600).
Learning Objectives:
• Introduction to Supervision
• Coaching
• Progressive Discipline
• Time Management
• Work-Life Balance
• Better Communication
• Leadership Styles
• Teams and Groups
• Navigating Your Organizational Culture
Program Structure:
The program offers 34 continuing education units (CEUs), which is equivalent to 34 hours of instruction. The certificate consists of 9 courses and a simulation that are online and self-paced, offering flexibility in the delivery and timeframe. Students will have 12 months to complete all the courses in the certificate. Upon successful completion of the program final exam, participants can choose a certificate, apply for 3.0 credit Principles of Management (MGNT3600), or both.
Program Contact
If you require additional information or clarification, please contact Marty Davis at gdavis@westga.edu or 678.839.6614.
| Fee: | $875.00 |
|---|---|
| Hours: | 34.00 |
| CEUs: | 34.00 |
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