Newnan: Customer Service - Mastering The Essentials For Business Excellence!
Dates: May 19, 2021
Meets: W from 1:00 PM to 5:00 PM
Location: UWG Newnan 188
In order to provide GREAT customer service organizations must sometimes take a step back and understand the Challenges of Customer Service and what that means to an organization.
This class will cover the barriers involved, the power of perception, understanding expectations, influences, reputation, credibility and techniques for exceeding customer expectations.
|Course Fee (Basic)||None Entered||$ 59.00|
UWG Newnan 188Driving Directions to UWG Newnan, 80 Jackson Street, Newnan, Georgia 30263:
From Carrollton: Travel south on Highway 16 (US Route 27 Alt - not Hwy. 27) for approximately 22 miles. You will pass through a small community called Whitesburg. Continue traveling south. Approximately 12 miles south of Whitesburg, you will arrive at your first stop light. Continue through this set of lights on GA-16E/US 27 ALT S/Newnan Road. Take a left onto Carmichael Street and follow signs to front parking lot.
From Atlanta: Travel Interstate 85 south to Exit 47. At exit ramp turn right onto Highway 34 also known as Bullsboro Drive. Travel on Bullsboro Drive for approximately 3 miles. Bear right onto Clark Street/US 29N/US 27 Alt N/GA-16/GA-34 and take the first right onto Jackson Street/US-29N/GA-14. Our campus is ahead on the left.
From Columbus: Travel Interstate 85 north to Exit 47. At exit ramp turn left onto Highway 34 (Bullsboro Drive).Travel on Bullsboro Drive for approximately 3 miles. Bear right onto Clark Street/US 29N/US 27 Alt N/GA-16/GA-34 and take the first right onto Jackson Street/US-29N/GA-14. Our campus is ahead on the left.
Marty Davis M.A., C.P.P.
|05/19/2021||Wednesday||1 PM to 5 PM||UWG Newnan 188|