Carrollton: Civility in the Workplace
Dates: September 30, 2021
Meets: Th from 1:00 PM to 5:00 PM
Location: UWG Murphy West CE Computer Lab 1119
Registration Fee: $49.00
There are still openings remaining at this time.
Civility in the Workplace
To address the growing problem of incivility in the work setting, this workshop introduces the concept of civility, its importance to a company, as well as its typical causes and effects. Skills needed to effectively practice civil behavior, as well as different ways organizations can systematize civility in the workplace will also be discussed.
By the end of this workshop, participants will be able to:
· Define civility, understand its causes, and enumerate at least three of its behavioral indicators. · Understand the costs of incivility, as well as the rewards of civility, within the workplace. · Learn practical ways of practicing workplace etiquette, including the proper use of greetings, respect, involvement, and political correctness. · Learn the basic styles of conflict resolution and identify the style most appropriate for managing particular conflicts in the workplace. · Learn skills in diagnosing the causes of uncivil behavior. · Understand the role of forgiveness and conflict resolution in the creation of a civil working environment. · Understand the different elements of effective communication, particularly effective paraverbal and non-verbal communication. · Learn facilitative communication skills such as listening and appreciative inquiry. · Learn specific interventions that can be utilized when there’s conflict within the workplace. · Learn a recommended procedure for systematizing civil behavior within the workplace. Can also be tailored if you have any specific needs or requests.
|Course Fee (Basic)||Registration Fee||$ 49.00|
UWG Murphy West CE Computer Lab 1119The Murphy Building is located at 316 West Georgia Drive across the street from the School of Nursing Building. Please enter Murphy West on the right side of the building adjacent to the Greenbelt.
|09/30/2021||Thursday||1 PM to 5 PM||UWG Murphy West CE Computer Lab 1119|